ENHYPEN’s agency introduces new fan etiquette guidelines

Hello.
This is BELIFT LAB.

We would like to express our sincere gratitude to ENGENE (ENHYPEN’s fandom) for your generous love and support for ENHYPEN. We are providing this update on fan etiquette to ensure a healthy fan culture and to protect the rights and interests of our artists.

BELIFT LAB is currently taking strict measures, including legal action, against any behavior that threatens the safety of our artists. Please be aware that those who violate these fan etiquette rules may be restricted from participating in future fan events without prior warning to protect the artists, and that we may collect evidence and take civil/criminal legal action against those who engage in inappropriate or illegal acts.

In particular, although BELIFT LAB does not disclose artist flight schedules or any travel-related information, there have been repeated cases of individuals obtaining travel routes illegally, appearing at the airport and obstructing or approaching the artists during their transit. Such behavior not only threatens the safety of the performers, but also causes considerable inconvenience and harm to other passengers using the airport. We ask that you observe strict fan etiquette to ensure everyone’s safety and order at the airport.

In addition, we take a zero-tolerance approach and respond strongly without leniency to protect our artists from anyone who uses abusive language or makes threats during fan events. Please carefully read and follow the fan etiquette guidelines below to avoid demerit due to inappropriate comments or threatening behavior, such as exclusion from fan events.

1. Please do not visit unofficial engagement venues or private spaces.
– Do not visit unofficial engagement venues or private spaces (e.g. company office, practice studio, living space, other personal or venues of the artists) except official venues announced through BELIFT LAB’s official channels or Weverse notifications.
– Do not visit airports or board the same flight as the artists during any part of their domestic or international activities, including tours and personal travel using improperly obtained information.
Do not send or leave gifts or letters at the artists’ private locations (living space, family home, etc.).

2. Please do not stalk the artists.
– Do not perform or repeatedly attempt to contact, visit, follow, talk to or make physical contact with the artists.
– Do not try the above actions towards the relatives, friends and acquaintances of the artists.
– Do not try to gain access to the waiting room of the artist or try to approach them by illegal copies, manufacturing or obtaining passes at concert venues or other similar access-controlled places.

3. Please do not sell or buy the artists’ personal information.
– Do not transact or attempt to obtain the artists’ personal information such as resident registration number, telephone number, address, ID, etc.
– Do not transact or attempt to transact flight information such as flight number or seat number.

4. Please do not take photos or record video or audio, except where permitted.
– Do not covertly photograph or record video or audio of the performers in closed sets or locations, or in their private spaces.
– Do not take photo or video or audio, or broadcast video or audio (live stream) where such activities are prohibited.
– Do not violate rules that prohibit the possession of any devices capable of recording video or audio in concert or other venues (except cell phones), or use cell phones for the purpose of recording video or audio.
– Do not engage in video or audio recording activities that infringe copyright.
* Areas where recording is not allowed: inside airports (ticket counter, security checkpoint, lounge, duty-free shops, boarding gate, security area, baggage claim area), inside network broadcast studios, and performances and any venues where the recording of video or sound is prohibited.
* If such activities are discovered, you may be asked to delete any video or audio recordings, and you will be escorted from the venue.
* We hold no responsibility for any damaged devices while you are being escorted out.

5. Please do not interfere with artist related activities.
– Do not interfere with the duties of artist management personnel, security personnel in Korea and abroad or any other persons performing artist-related activities, or refuse to comply with their requests for cooperation.
– Do not prevent the performers from entering their vehicles or prevent the vehicles from moving normally.
– Do not participate in a vehicle chase with the artists’ vehicles.

6. We strictly prohibit other inappropriate conduct.
– Do not assume a false identity to engage in fan activities: transferring ID cards, using an illegally obtained ID, using another person’s ID or documents or forging such documents.
– Do not engage in actions that threaten the artists physically or mentally.
– Do not try to hand gifts to the artist.
– Do not forcefully hand over fan letters to the artist. Please deliver the fan letters according to the designated rules.
– Do not engage in other improper and inappropriate conduct that is inappropriate for a fan or that may be seen in a negative light by the fan.

BELIFT LAB remains committed to promoting a healthy fan culture and protecting the rights of our artists. We ask for your active cooperation.

Thank you.