GI Outsourcinga leading provider of account outsourcing solutions for global businesses, today announced that it has received an award for ‘.Operational Excellence and Quality‘In prestigious 19Day 2021 Asia Outsourcing Leadership Awards.
GI has a quality management system that documents the processes, procedures and responsibilities for achieving quality policies and objectives. This helps you meet customer and regulatory requirements and implement a continuous improvement process. The company went through an extensive audit process by the British Standards Institution and achieved the ISO standard for QMS.
The company reinvented its SOPs to focus on business excellence and customer satisfaction. A number of technical lead reports have been introduced by the company to monitor capacity and ensure task and resource allocation to deliver high quality results in line with leading UK accounting practices.
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Vikas Chadha – Managing Director, GI Outsourcing
“The pandemic has presented the ultimate test of the resilience of business organizations around the world.“He said. Vikas Chadha, GI Outsourcing Executive Director. “Operational excellence is a powerful combination of disciplined operational management combined with a customer- and employee-centric culture. GI ensures process excellence by identifying process gaps and opportunities for improvement. We are pleased with GI’s relentless pursuit. Business excellence has enabled us to: We provide disruptive solutions for our clients’ business-critical activities during times of crisis..”
GI defined and designed an FAQ knowledge base portal to complete SOP documentation projects and reduce time spent on internal queries. Additionally, the company conducts information security awareness training semiannually for all GI employees, including management. QMS and ISMS objectives are aligned with ISO standards and company objectives.
To achieve high customer satisfaction scores, the company introduced Net Promoter Score this year. It is a regular activity aimed at understanding the brand loyalty of all GI customer database by publishing these surveys using an online platform.
Operational excellence can empower your GI workforce while also improving your company’s efficiency. The company has seen an upward trend in productivity and efficiency across its processes since September 20th.
With a focus on continuous innovation and advancement in technology, GI Outsourcing currently works with all major cloud accounting software providers, including Xero, Sage, QuickBooks, CCH, Caseware, and Iris, as well as many large ERP systems such as Dynamics, SAP, and Oracle.
GI Outsourcing, an ISO 9001 Quality Management System certified company, has won several prestigious awards, including the British Accountancy Awards and the 2020 Innovation Awards. GI’s focus is on empowering customers by understanding their unique needs, creating transformational value, and helping them develop more agile and adaptive ways of working, which makes GI a unique and preferred partner for leading organizations around the world.
Introduction to GI Outsourcing
Based in the UK, GI is a great outsourcing solution for accountants and business owners. With the help of a variety of industry experts and accounting experts, we help fill the gaps and help your business convert unprofitable customers into profitable customers. With over 20 years of experience, they are one of the most trusted leading financial services and accounting firms that deliver the highest quality work, on time, every time. They offer all aspects of financial services, including management accounting, bookkeeping, taxation, cloud computing, virtual CFO and governance. GI has offices in India and the UK, with offices in Mumbai and London and around 200 finance and accounting professionals working hard to provide impeccable services to our valued clients.
For more informationPlease visit us at: www.gioutsourcing.comOr send an email to: solutions@gioutsourcing.com
